DAMAGE CLAIM POLICIES, RESELL TAX FORM AND CREDIT INFORMATION

Credit Application    Download Application
To apply for Credit Terms with Crestview Collection, please download our Credit Application form and fax to 901-547-1129.

TIMEFRAME TO REPORT DAMAGES

- 10 days from receipt of order
- If there is noticeable damage to any of the packaging, please take photos before unwrapping the items. Please keep packaging until items are inspected for damage. Please notate visible damage on delivery receipts.

The following items are required to file a damage claim (NO EXCEPTIONS):

1) DAMAGE CLAIM FORM    Download Form

Claim forms can be found in with your packing slip or you can have one emailed to you by submitting your request to us at deborahgoodson@crestviewcollection.com.

RESELL CERTIFICATE    Download Form

Claim forms can be found in with your packing slip or you can have one emailed to you by submitting your request to us at deborahgoodson@crestviewcollection.com.

** Please fill out the form in its entirety and email to deborahgoodson@crestviewcollection.com or fax to 901-547-1129.

2) PICTURES

= ** REQUEST CANNOT BE PROCESSED WITHOUT PICTURES OF THE DAMAGED ITEM (S)**

1st Picture: A clear photo of either the product sticker, or the carton label.
2nd Picture: A clear photo of the overall piece.
3rd Picture: A clear close up photo of the damage or damages.

** YOU ARE MORE THAN WELCOME TO INCLUDE AS MANY PHOTOS AS YOU LIKE

** PLEASE SEND ALL OF THE ABOVE TO THE FOLLOWING:

EMAIL – deborahgoodson@crestviewcollection.com
FAX – 901-574-1129

** ALL REQUESTS MUST BE RETURNED WITHIN 10 DAYS OF RECEIPT OF ORDER

** ALL RETURNS MUST BE IN ORIGINAL PACKAGING

** FAILURE TO COMPLY WITH THE ABOVE POLICY WILL RESULT IN A DELAY/DENIAL OF DAMAGE CLAIM.

FOR ANY FURTHER QUESTIONS
1-800-748-1510
deborahgoodson@crestviewcollection.com
Crestview Collection ~ 5768 Distribution Dr. ~ Memphis, TN 38141